Legal

Privacy Policy

Last updated 31 July 2026

⚠️ This is a starting template, not final legal text. Have it reviewed by a qualified privacy professional before you rely on it.

This Privacy Policy explains how ERP One, Inc. ("we", "us") collects, uses, and protects personal information when you use erp-us.com and the ERP One platform (the "Service").

1. Information we collect

Information you provide: name, work email, company, and details submitted through forms (e.g. demo requests, contact).
Billing information: processed by our payment provider, Stripe; we do not store full card numbers.
Usage data: basic analytics such as pages visited and device/browser information.

2. How we use it

To provide, operate, and improve the Service.
To process subscriptions and payments.
To respond to enquiries and provide support.
To send service and, where permitted, marketing communications (you can opt out).

3. Sharing

We share personal information only with service providers who help us run the Service (such as Stripe for payments and our hosting/infrastructure providers), or where required by law. We do not sell your personal information.

4. Cookies

We use essential cookies to run the site and, where applicable, analytics cookies to understand usage. You can control cookies through your browser settings.

5. Data retention

We keep personal information only as long as needed to provide the Service and meet legal obligations, then delete or anonymise it.

6. Your rights

Depending on your location, you may have rights to access, correct, delete, or export your personal information, and to object to certain processing. To exercise these, contact us at privacy@erp-us.com.

7. Security

We use technical and organisational measures to protect personal information, including encryption in transit and access controls. No system is perfectly secure, but we work to safeguard your data.

8. International transfers

We may process information in countries other than yours. Where required, we use appropriate safeguards for such transfers.

9. Contact

Questions about privacy? Contact us at privacy@erp-us.com, or by post at ERP One, Inc., 2261 Market Street, STE 92663, San Francisco, CA 94114, USA.